Power of AI that helps your helpdesk
For an artificial intelligence helpdesk to precisely identify your routine customer service processes and intelligently extract relevant data for further processing, you need an adequate pool of sample customer cases – and a little patience. Feed the AI helpdesk with customer cases, and it begins to recognize the content only after a few examples. After 50-100 exemplary cases, it suggests you, for instance, if a particular case comes in the “refunds” category or the right smart response you should be sending to the customer - in just a click.